Macy's Herald Square

151 West 34th Street, New York City

4

Macy's Herald Square is the flagship of Macy's department stores, located on Herald Square in Manhattan. The building is almost 205,000 square meters, that makes it one of the world's largest department stores. Macy's was founded by Rowland Hussey Macy, who between 1843 and 1855 opened four retail dry goods stores, including the original Macy's store. As the business grew, Macy's expanded into neighboring buildings, opening more department stores, and used publicity devices such as a store Santa Claus, themed exhibits, and illuminated window displays to draw in customers. Every year, Macy's is noted for its elaborate animated holiday and Christmas window displays in many locations across the U.S., but most notably at the Herald Square location. The building was added to the National Register of Historic Places list. As of 2016, the store has stood at the site for 115 years and has huge stores.

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Open Hours:

  • Sun

    10:00 - 21:00

  • Mon

    10:00 - 22:00

  • Tue

    10:00 - 22:00

  • Wed

    10:00 - 22:00

  • Thu

    10:00 - 22:00

  • Sat

    10:00 - 22:00

  • Fri

    10:00 - 22:00

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Reviews

  • Travel Tourism

    5
    - 30 August 2018 -

    Biggest Macy's in the country. I think this may be their first location. Extends for an entire block in New York. They also sponsor the Thanksgiving Parade every year in November. You name the brand and it' there. Wide range of selections of perfumes and cosmetics. Handbags can be found in all colors and brands you can imagine for daily use. Cosmetic and perfume department staff is knowledgeable....they know their products thoroughly:) There is a starbucks in the store. Loved it

  • Sunilkumar K

    4
    - 16 August 2018 -

    A must visit for visitors to NY. Fantastic location. Easy access to subway. All undergone roof. Spend several hours juggling thru the 8 floors. Good discounts on top brands. Bargain prices. Make sure you take a pic of the floor guide at the entrance or you will get tired hoping back and forth between the floors. Would definitely visit again

  • A L

    4
    - 14 August 2018 -

    This is unlike any Macy's you've visited to before. Enjoy the nine separate floors. Other businesses are spread out amongst the layout akin to a mall. Using the escalators, signs are at each floor indicating where notable stores are located. Notably, some of the oldest if not the oldest sets of escalator are here. Made of wood, the standing paths are quite narrow, so those with a larger frame may want to use an elevator. Finding specific brands is easy enough, although some were without large section lettering to better attract customers. Of the hundreds of on-staff employees, most can be approached and will do their best to guide you in the right direction.

  • Alvaro Neira

    5
    - 02 August 2018 -

    There is online shopping and there is going to Macy's main store in person. The store is spiffy, the shiny floors often seem recently waxed. The choice is tremendous. I recently bought a nice pair of casual shoes. Initially I went to buy a pair I saw online. They look even better in person, but guess what, in my size the right shoe was tight. The larger size felt loose. So I looked at other shoes across a price range. For a few more dollars I found a deeply discounted pair of Johnston and Murphy suede shoes. Fully lined in leather. A pleasure to wear even in a long walk. I also found casual short sleeve summer shirts that I liked and bought myself a handful at a good discounted July price. By the way, the salespeople are usually very helpful and save you time. Just tell them what you want. If you come to New York City, you can't miss going to Macy's department store. There is just so much to see and possibly to buy.

  • Ali Ghaderi

    3
    - 31 July 2018 -

    If there was such thing as a mega department store this would be it. The setup is very modern and enjoyable. In addition they pretty much carry a lot of your medium to high quality mainstream retail goods. The prices sometimes can be higher than other stores with similar goods but they make up for it with sales and promotions. It also doubles as a tourist trap due to it's design, location and name recognition.

  • Niki p

    4
    - 27 July 2018 -

    The customer service is really good, they are willing to help, one employee gave me a coupon. It's good to know that the coupons do not work on regular priced items, just on the ones that already have some kind of discount. They have tailoring services for the items you purchase at Macy's. The price will vary depending on how soon you want your item back.

  • Mazin Dhaif

    5
    - 09 July 2018 -

    You can't miss this out. Macy's is a main shopping destination for anyone that happens to be in New York. You would get most of the popular brands there at a very good prices. Don't forget to mention that you are a visitor to avail a special discount. You would spend hours and hours and may be come back again. You will never be done. You will get almost everything in one place. The staff are very friendly and helpful. They would always ask you where are you visiting from. I personally visit Macy's every summer when I visit New York.

  • Andrés Rubio Barriga

    5
    - 27 June 2018 -

    Big! You'll get lost. On each floor there's a few different sections. Might be confusing. Just go around everywhere. There's also a food side. The gift shop is small, so not a lot to see in here if you are looking for souvenirs. The people are not the most friendly neither. Overall good.

  • noloc 42

    3
    - 20 June 2018 -

    It looks like they changed very very much over the years! It seems like they're catering to a more rich, wealthier crowd. Didn't even have a regular Mr. Coffee there when I went the last time. Just to show you that they're just focusing on really high-end and really expensive stuff. So if you're into high-end really expensive stuff with rare names then I guess Macy's is the place for you. Then again they also have their perfumes and cologne shop which many people go for years now.

  • Bowen Liu

    5
    - 16 June 2018 -

    Went to buy a dress shirt I saw online. They don't allow you to try the specific shirt on, but they have shirts of equivalent sizes to try on from the same brand placed in front of the changing room (which could use some expansion because there's only 2 rooms in the dress shirt section). The sales staff was helpful and the shirts were well organised by brands. There wasn't much of a line for check out. All in all, about what you'd expect from shopping in a flagship Macy's (with less people unless you're into handbags).

Macy's Herald Square tours

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